A wooden-handled brush spreading white cleaning foam across a red and blue patterned Oriental rug during a hand wash.

Rug Odor and Musty Smell Removal in San Diego

Rug odor removal at Zeytounian Rugs takes the smell out rather than covering it. Sprays and powders reach the top of the pile, but the residue sits at the base of the knots, so we dust the rug, wash it through by full immersion, and dry it to the foundation.

  • ✓ Pickup and delivery across San Diego County
  • ✓ Full immersion hand washing, never surface scrubbing
  • ✓ Third generation family craftsmen since 1956
  • ✓ Free written estimates before any work starts
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The facts, in brief

Zeytounian Rug Cleaning & Repair is a family-owned rug cleaning and repair company founded in 1956.

Zeytounian Rug Cleaning & Repair cleans and restores Oriental, Persian, Turkish, wool, and silk rugs in San Diego, California.

Zeytounian Rug Cleaning & Repair washes every rug by hand at its Kearny Mesa storefront at 7343 Ronson Road, Suite U.

Zeytounian Rug Cleaning & Repair is run by the third generation of the Zeytounian family, brothers Alexander and Anthony.

Zeytounian Rug Cleaning & Repair cleans rugs through a nine-step full-immersion wash rather than surface steam cleaning.


Odors Washed Out at the Source, Not Sprayed Over

Rug odor removal only works when the source comes out of the rug, and the source is almost never on the surface. A musty smell lives deep in the pile and the foundation, in dust, moisture, and residue the fibers have absorbed over years. That is why a smelly rug still smells after airing on the patio and after every spray in the cabinet. At Zeytounian Rug Cleaning & Repair we take a different route: the whole rug goes through a full immersion deep wash at our Kearny Mesa workshop, and what causes the smell leaves with the wash water.

Wool is remarkable at absorbing what surrounds it. A rug stored in a garage picks up the garage. A rug in a beach-adjacent home drinks the damp of the marine layer, season after season, and starts to smell like a closed cellar. Cooking oils, fireplace and cigarette smoke, spilled milk that dried quietly into the pile, a damp pad underneath: each settles into the fiber and stays there until it is washed out.

We have washed odors out of hand-knotted rugs since 1956, and we are honest when the smell points to a bigger problem. Mildew odor after a leak or flood calls for our water damage restoration service, and pet accidents get their own decontamination process on our pet urine and odor removal page. For everything else that makes a rug unpleasant to live with, this is the page.

Rug cleaning technician applying foam to a traditional Persian rug for deep cleaning.

Where the Smell Actually Lives

Naming the odor is the first step to removing it, because different sources sit at different depths in the rug. These are the ones San Diego homes bring us most:

  • Musty smell from storage, closed rooms, or a damp pad
  • Mildew odor after a leak, spill, or wet winter
  • Fireplace, cigarette, and cooking smoke absorbed by wool
  • Spills that dried on the surface but soured in the pile
  • The stale, dusty smell of a rug that has never been deep washed

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The Deep Wash That Takes Odors Out

How Odor Removal Actually Works

Why Sprays and Powders Fail

Masking is not removal.

Deodorizing sprays and carpet powders work on the top of the pile, and for a few days the perfume wins. The residue causing the smell is lower down, held in the base of the knots and the foundation threads, where nothing short of water reaches. Humidity is the tell. When the marine layer rolls in and the smell comes back, the odor never left; the air just got damp enough to carry it again. A surface shampoo has the same limit, and it leaves its own detergent residue behind. The fix is not a stronger perfume. It is getting what smells out of the rug.

The Full Immersion Wash

Odor removal at Zeytounian is our full immersion wash doing what it was built to do. The rug is dusted first to shake decades of dry soil out of the foundation, then completely submerged and washed by hand, front and back, so water moves through the pile and the foundation rather than across the surface. Whatever the fibers have been holding, smoke, soured spills, storage must, the residue of a damp season, is flushed through and rinsed until the water runs clean. You can read the whole nine step immersion wash process on our washing page; the point here is that nothing about it is surface work.

Squeegee pushing foam across a blue rug patterned with fish

Drying Done Right

Drying is where odor removal is won or lost, and it is the step home methods cannot manage. Wool holds a surprising amount of water, and a thick hand-knotted rug that stays damp at the core too long will develop the very mustiness you were trying to remove. After the wash we dry rugs thoroughly and completely at the workshop before they are rolled for delivery, checked at the foundation rather than just the surface:

  • Dried fully through the foundation, not surface-dry
  • Checked before rolling, so no moisture is trapped
  • Returned fresh, with no perfume standing in for clean

Why choose Zeytounian Rugs for Rug Odor Removal in San Diego?

Anyone can make a rug smell like fragrance for a week. Making it smell like nothing at all, the way clean wool should, takes a real wash and the judgment to do it safely. Fine rugs carry dyes that must be tested before submersion and fibers that each want different handling, which is exactly the craft this family has practiced since 1956. Anthony and Alexander Zeytounian, the third generation, oversee every wash at the Kearny Mesa workshop.

Musty rugs come to us from across the county, from beach homes in Del Mar and La Jolla where the marine layer keeps everything damp, to estates in Rancho Santa Fe unrolling rugs after years of storage. Moving a smelly rug through your house and your car is nobody’s favorite errand, so we pick up and deliver anywhere in San Diego County.

The evaluation is free, and it tells you what the smell is before we treat it. If we find pet urine, we will say so and use the dedicated process on our pet urine and odor removal page. If the rug took real water damage, mildew needs more than a wash and our water damage restoration service takes over. For every other odor, the full immersion wash on our rug cleaning and washing page is the remedy, and it has been for three generations.

Rug Odor Questions, Answered

Because the source of the smell is inside the rug, not on it. Odor-causing residue settles into the base of the pile and the foundation threads, where air and sunlight cannot reach. Airing dries the surface and dulls the smell for a while; the first humid day brings it back. Washing the residue out is the only lasting fix.

Yes. Wool absorbs smoke from fireplaces, cigarettes, and cooking, and holds it the way a wool coat does. A full immersion wash flushes the smoke residue out of the fiber rather than covering it. Heavily smoke-saturated rugs sometimes take more than one wash, and we tell you honestly at the evaluation.

Not always, and the difference matters. General mustiness comes from moisture and trapped soil and washes out. Active mildew means the rug stayed wet long enough for growth to start, which can also weaken the fibers. If we find mildew, we treat the rug through our water damage restoration process instead of a standard wash.

Once the source is washed out, the smell has nothing to come back from. What can return is a new odor from the same conditions, a chronically damp room, a wet pad, or a leak, so we point out anything we notice about the cause when the rug is evaluated.

Pet urine bonds with fibers and needs its own decontamination soak before the wash, which is why we treat it as a separate service. See our pet urine and odor removal page, or just tell us what happened when you book and we will route the rug correctly.

No. We pick up and deliver anywhere in San Diego County, or you can drop the rug at our Kearny Mesa shop, Monday to Friday 9 to 4 and Saturday 9 to 2. The washing and drying all happen in-house.

Authentic handmade rugs with intricate patterns and vibrant colors.

Testimonials from Our Clients

All Testimonials

Excellent
5.0
RJ Peterson
2 days ago
This company really knows their stuff! My rugs are cleaner than when I purchased them. Super professional and knowledgeable. Highly recommended!!
Cole Owens
4 days ago
These guys are awesome! They’re the only group we found that does home pickup and delivery, although we ended up taking advantage of a discount to drop them off ourselves. We have two big area rugs that had never been professionally cleaned before, and our home carpet cleaner just wasn’t making a difference any more. One of them is shag and was flattened down and full of years of tracked in dirt, and in addition to the cleaning they restored some life into the pile. The other one is regular polyester but huge and full of reminders of two puppies’ worth potty training accidents, that we just couldn't get the smell of out no matter what we did. Zeytounian actually sent that one through multiple extra rounds of their cleaning process to fully extract everything at no additional cost. FINALLY we won’t have to worry that our house smells like dog pee whenever we have guests! Absolutely grateful to them and highly recommend their service!
Jerman Ruiz
5 days ago
Five stars! They cleaned my rug perfectly. Fast, professional, and I’d definitely recommend them.
Casandra Anders
6 days ago
Exceptional service that surpassed my expectations! They did an amazing job on my 35+ year-old area rug. Older stains I thought could never be removed, are gone! My rug looks like new, great experience from start to finish.
Melisa Mitchell
1 week ago
They really know what they are doing. I wouldn’t trust my hand knotted wool rugs to anyone else. They wash them the right way and your rugs are CLEAN!!!
nicole wyne
1 week ago
My rug was pretty gnarly from a bad coffee spill. I guess the rug was also in the show room for some time because it looks even brighter than when I bought it👌🏼 Thanks fellas!
Andy Nickerson
2 weeks ago
Amazing experience from start to finish. Tight communications & fast service. Great value.
James Endicott
2 weeks ago
Let me add my recommendation for Zeyrtounian Rug Cleaning to the list of happy customers . Zeyrtounian brothers were recommended by the couple Wiazi who repaired a very old and in poor shape Turkish rug (they did an amazing job) that has been in the family for almost 100 years. Zeyrtounian brothers brought the rug back to life. They gave me a great deal and completed the cleaning in a timely manner. They are both very friendly and want their customers satisfied. Highly recommended. James
Leonardo Perez
2 weeks ago
They are great to work with, honest and helpfull. I made the right choice specially when they revealed my rug was an authentic persian rug. Thank you for helping me out
Response from the owner:Thank you so much for the kind words, Leonardo! It was a pleasure working with you and helping you learn more about your rug. Discovering that you have an authentic Persian rug is always exciting, and we're glad we could share some of our knowledge with you! We take great pride in being honest, transparent, and helpful with every customer. We truly appreciate you choosing our family business and trusting us with your rug. We look forward to helping you again in the future!
Caitlin Kaplan
2 weeks ago
We had six rugs cleaned (including a large Persian Hamadan) plus new rug pads, with pickup and delivery. We hit some scheduling challenges on our end, and they were so understanding and helpful working around them, and never made us feel like a bother. The rugs came back beautiful. Really glad we went with a family business that clearly takes pride in the work. Highly recommend.
Response from the owner:Thank you so much for the thoughtful review, Caitlin! It was a pleasure working with you and caring for your beautiful rugs, especially your Persian Hamadan! We're so happy to hear that you're pleased with the cleaning and new rug pads. We understand that schedules can get hectic, and we're always happy to be as accommodating as possible. As a family-owned business, we take great pride in both our craftsmanship and the relationships we build with our customers. Your kind words and recommendation truly mean a lot to us. Thank you again for trusting us with your rugs!
Sharon Wasserman
2 weeks ago
The brothers are great. Service was very professional and within my budget. Highly recommend them.
Response from the owner:Thank you so much for the kind words, Sharon! We’re happy to hear you had a great experience with us. We truly appreciate your support and recommendation. It was a pleasure working with you, and we look forward to helping you again in the future!
Sharon Duke
3 weeks ago
Linda Beach
3 weeks ago
I can't enough about the brothers that own this business. Alex and Anthony are 3rd generation rug sellers, cleaners and offer repair services. Their knowledge of the various rugs is extensive. The business itself is a vast improvement over the prior vendor who serviced my rugs. They have a 9-step process for cleaning the rugs and the drying system ensures a good, dry, flat rug, without any evidence of trapped mildew or moisture. I have a lot of pets, my rug came home from the cleaning looking almost new. I've referred friends and neighbors, who want to maintain and preserve their Persian, Turkish, Afghani rugs to Zeytounian. Everything about the business it top of the line.
Response from the owner:Thank you so much for this incredible review, Linda! It truly means a lot to both of us that you recognize the care, knowledge, and attention to detail we put into our work. As a third-generation family business, we take great pride in continuing our family's tradition of caring for fine rugs. We're so happy to hear how pleased you are with the results! Your trust in us and your referrals to friends and neighbors mean more than you know. Thank you again for your continued support, and we look forward to caring for your rugs for many years to come!
They did a great job cleaning two of my Karastan rugs, I would highly recommend
Photo from customer review
Response from the owner:Thank you so much, Leticia! We're happy to hear you’re pleased with how your Karastan rugs turned out! We take great pride in caring for every rug that comes through our shop, and we truly appreciate you trusting us with yours. Thank you for your kind words and recommendation. We look forward to helping you again in the future!
Louise McDevitt
4 weeks ago
Zeytournian has been cleaning our area rugs for the last 30 yrs of pet stains, odors, and spilled drinks Have always been highly satisfied.
Response from the owner:Thank you so much, Louise! It truly means the world to us that you and your family have trusted ours with your rugs for the past 30 years! As a third-generation family business, we're incredibly grateful for longtime customers like you who have supported us throughout the years. We're so happy to hear that you've consistently been pleased with our work. Thank you again for your loyalty and continued trust in us!
Emily Cheney
1 month ago
Adore them. Never going anywhere else to have my rug cleaned
Response from the owner:Thanks Emily you're the BEST!
Jo\ Anne Hacker
1 month ago
Wow these guys are truly amazing. So friendly, competent, accommodating. Simply could not ask for more. And…my carpets are soooo clean!
Response from the owner:Thank you so much for the wonderful review, Jo-Anne! We're thrilled to hear how happy you are with your freshly cleaned rugs! We take great pride in not only delivering exceptional cleaning results but also making the entire experience as easy and enjoyable as possible. Your kind words truly mean a lot to us, and we're grateful you chose our family business. It was a pleasure working with you, and we look forward to caring for your rugs again in the future!
Shinar Zoldi
1 month ago
It was a medium wool area rug that needed cleaning as well as a repair in one of the corners. It’s an old repair that was unraveling and eaten by dry rot. Anthony and his crew were very upfront about what they can and can’t do, but it certainly exceeded my expectations. The rug looks beautiful. Thank you.
Photo from customer reviewPhoto from customer review
Response from the owner:Thank you so much for the wonderful review, Shinar! We're thrilled to hear that both the cleaning and corner repair exceeded your expectations. We always believe in being upfront and honest about what can realistically be accomplished, especially when working with older rugs that have existing damage. It means a lot to us that you trusted us with your rug, and we're so happy to hear how beautiful it turned out. Thank you again for your support, and we look forward to helping you in the future!
Jerry G
1 month ago
Brought in an Egyptian layer weave cotton rug to be treated prior to installation. The facility is run by the Zeytounian brothers, very friendly service and with suggestions for the care of the rug. I also purchased their recommended rug padding. They were helpful in unloading the loading the rug in my RAV4. Strongly recommend, no issues with the rug, it was beautiful. Photo attached. Any marks on the rug are from 3 and 5 year old grandchildren playing on it!!
Photo from customer review
Response from the owner:Thank you so much for the wonderful review, Jerry! It was a pleasure meeting you and helping you prepare your beautiful Egyptian cotton rug for your home. We're glad we could offer some helpful care recommendations and get you set up with the proper rug padding to protect it for years to come. We love hearing that your grandchildren are already enjoying it! After all, rugs are meant to be lived on and enjoyed. We truly appreciate your trust in us and your recommendation. Thank you again for supporting our family business!
Stewart Polk
1 month ago
I took our rug to Zeytounuan Rugs for cleaning after watching their short video. The rug is gold and ivory, and one foot on either side of the rug was dark brown from dirt. When I left it with Anthony I was hopeful that I may see some color where the walking paths were. Eight days after leaving the rug Anthony called to say the rug was ready for collection. I took it home and opened what looked like a new rug! The colors were bright and it is so, so very clean. You could never tell the rug is 20 years old. So happy!
Response from the owner:Thank you, Stewart. Twenty years of foot traffic on gold and ivory is about the hardest thing anyone hands us, so getting the colour back out of it was satisfying on our end too. Glad the video brought you in, and Anthony will be pleased.
Marcia Sorini
1 month ago
Zeytounian Rug Cleaning and Repair have been my go to rug cleaners for the past 25 years. Kind, courteous, timely and through. My rugs are beautiful and will last forever with the care the Zeytounian family gives them. Call them now!?♥️♥️♥️
Response from the owner:Thank you, Marcia. Twenty five years of rugs between us is something we don't take lightly. Looking after them so they outlast all of us is the whole idea. We appreciate you saying so.
Sarah Federman
2 months ago
Loved working with them. Not only did our rugs come back beautiful and clean, they taught us more about the history of the carpets. Ours was likely woven by two women over 100 years ago in Persia. They say it took them two years. I feel more connected to these women.
Response from the owner:Thank you, Sarah. Reading where a rug came from is half the pleasure of this work, and a piece like yours carries a lot of hours in it. Glad it came back clean and that you know a little more about it now. We appreciate you taking the time.
Adrian Montfort
2 months ago
This is one of those dying breed of amazing family businesses that make this country great. Friendly service, that old school way of doing business where you feel understood and appreciated. Cleaning service was great and delivered on time, communication was beyond great. I absolutely recommend this place for area rug cleaning.
Photo from customer review
Response from the owner:Thank you, Adrian. Three generations in, the old school way is really the only way we know. Glad the rug came back on time and that you always knew where things stood. We appreciate the recommendation.
Adam Salter
2 months ago
Zeytounian Rugs did a great job repairing and cleaning a Turkish rug I’ve had since I was a teenager. The corner has been chewed and damaged by my dog many years ago, but they fixed it right up. After the repair and a clean it looks like new, I’m so pleased. The guys are super friendly and knowledgeable, just a pleasure to work with.
Response from the owner:Thank you, Adam. A chewed corner on a rug you've had that long is worth repairing properly rather than hiding, and Turkish weaves take the repair well. Glad it looks like new again.
Reid Perry
2 months ago
Friendly, professional, hardworking brothers. Had two chinese ivory wool rugs cleaned. One large one smaller. One with a few spots i did not think they could get out, but they did. Very pleased. Would highly recommend them.
Response from the owner:Thank you, Reid. Ivory wool is unforgiving, so spots on it are the ones people assume are permanent. Glad we could prove otherwise on both. We appreciate the recommendation.

Why a Rug Odor Comes Back, Method by Method

Odor removal compared
  Deodorizing sprays and carpet powders Surface shampoo Full immersion wash
What it reaches The top of the pile The top of the pile Through the pile and the foundation, front and back
Where the residue actually sits Left in place at the base of the knots and the foundation threads Left in place Flushed through and rinsed until the water runs clean
When the marine layer rolls in The smell comes back, because the odor never left The smell comes back Nothing is left to carry a smell
What it adds A perfume that wins for a few days Its own detergent residue Nothing, the rug is dusted first, then washed
Drying Not applicable The rug is left to dry where it lies Dried fully through the foundation and checked before rolling
Zeytounian Rugs gold ZR monogram with olive branch

Contact Us for Professional Rug Odor Removal

★★★★★ 5.0 · Google Reviews

Drop your rug off, or we can pick it up. Our shop is at 7343 Ronson Rd Ste U in Kearny Mesa, open Monday to Friday 9 to 4 and Saturday 9 to 2. The same freeway runs our pickup vans make work in reverse: Highway 52 from the coast, Interstate 805 from the South Bay, and Interstate 15 from inland North County, roughly twenty to thirty-five minutes from most of the county.

Get Driving Directions to Zeytounian Rug Cleaning & Repair

What San Diego Clients Say About Our Washing

★★★★★ 5.0 · Google Reviews

★★★★★

The company provided both pick-up and delivery which was a big help to me. The rugs really needed cleaning because it had been some time since they were last cleaned.
I was amazed when they brought the living room rug back because it was beautiful. The colors were beautiful. The rug looked brand new so I was absolutely thrilled with the service. They also wrapped the other rug to get it ready for shipment to a different house. I will definitely use this company again whenever I need some of my rugs cleaned.

Peggy Petersen

2 months ago · Google review

★★★★★

Our wool rug was washed to perfection! It was full of dirt and sand when we dropped it off, and is good as new now. Very easy to communicate with the business as well. Thank you!

Grace Kording

2 months ago · Google review

★★★★★

Zeytounian Rug Cleaning & Repair did a fantastic job cleaning 10 of my Persian rugs. Alexander and Anthony are friendly, professional and passionate about caring for rugs. Pick up and delivery was seamless and the rugs came back looking NEW! I highly recommend Zeytounian Rugs for all your rug cleaning and repair needs.

Liz Sisco

1 week ago · Google review

See all of our rug cleaning and repair services in San Diego.